Cookies

1. INTRODUCTION

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (with your permission) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

2. WHY DO WE USE COOKIES?

Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf in accordance with our Privacy Policy. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies altogether. You do this through your browser settings. We have provided some basic instructions below, but since each browser is a little different, look at your browser's ‘help menu’ to learn the correct way to modify your cookies.

3. COOKIE TYPES

Our website uses three types of cookies. These are as follows:

System Cookies

System Cookies are temporary cookies and exist only for the lifetime of the current browser session. The Session Cookie will exist from the point at which the first tag is received from our website until you close all browser windows for the browser in question or the browser session has not received a data collection tag for more than:

1. In the context of the RSL Art Union, 20 minutes; or 2. In the context of other RSL (Queensland Branch) hosted websites, 30 minutes.

Persistent Cookies

Persistent cookies are used to remember your preferences within the website and remain on your desktop or mobile device after you close your browser or restart your computer. These cookies are used by us to analyse user behaviour to establish visit patterns with the intention of improving website functionality for you and others who visit our website. These cookies allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.

Third Party Cookies

Some functions in our website may rely on third party suppliers. The content provided by these third parties may contain third party cookies. For more information, please refer to the privacy policies of the third parties for information on their use of cookies.

4. ANALYTICS

Google Analytics is a web analytics service that collects, tracks and examines the use of this Website to prepare reports on its activities and share them with other Google services. Google may use the collected data to contextualise and personalise the advertisements of its own advertising network. Their privacy policy can be found here.

Facebook Ads conversion tracking is an analytics service provided by Facebook that connects data from the Facebook advertising network with actions performed on this website. Their privacy policy can be found here.

Google AdWords conversion tracking is an analytics service provided by Google that connects data from the Google AdWords advertising network with actions performed on this website. Their privacy policy can be found here.

We use both Facebook and Google’s tracking services to measure the effectiveness of our paid digital advertising to ensure we are delivering the best outcomes from our marketing budgets. These services also help us deliver the most engaging and relevant advertising content to you, which we hope means you have the best possible interaction with our website and our services.

5. OPT-OUT INFORMATION

To disable cookies your website browser settings need to be set to reject cookies; this depends on the browser being used. Please be aware that if you disable your cookies, your experience using RSL websites will be restricted. This includes logging in or purchasing tickets through the RSL Art Union website.

For Microsoft Internet Explorer:

  1. Choose the menu "tools" then "Internet Options"
  2. Click on the "privacy" tab
  3. Select the appropriate setting

For Mozilla Firefox:

  1. Choose the menu "tools" then "Options"
  2. Click on the icon "privacy"
  3. Find the menu "cookie" and select the relevant options
  4. For further assistance please refer to help pages within your browser.

Please contact us if you have any further questions about website functionality.

Last updated: 23 May 2018

Contact Us

Australia: 07 3188 0436
New Zealand: 0800 450 970
International: +61 7 3188 0436
Send us an email

Call Centre Hours

Monday - Friday
  • 8:00 am - 7:00 pm
Saturday
  • 8:00 am - 4:00 pm
Sunday
  • Closed

Please post to:

RSL Art Union
Locked Bag 4032
Fortitude Valley
QLD Australia 4006