Returned & Services League of Australia (Queensland Branch) ABN 79 902 601 713 (we, us and our or RSL Art Union) respects and upholds the privacy rights of individuals in accordance with the Australian Privacy Principles and the Privacy Act 1988 (Cth) (Privacy Act).
The words “Australian Privacy Principles”, "personal information" and "sensitive information" have the same meaning as under the Privacy Act.
COLLECTION OF YOUR PERSONAL INFORMATION
We only collect personal information that is necessary for what we do (such as providing membership services, veteran research and rehabilitation services, pension, advocacy and welfare services, accommodation services, financial support services and the operation of the RSL Art Union).
The types of personal information we may collect depends on the purpose for which we need the information and may include the following:
- full name, street address, telephone number;
- date of birth and age;
- email address;
- service record;
- information concerning your dealings with the Department of Veterans Affairs;
- payment information, including details of your superannuation fund;
- RSL membership number;
- health information, including your medical history and treating doctor;
- IP address;
- proof of identity information and documentation including driver's license, passport or birth certificate information;
- proof of income information and documentation;
- next of kin and emergency contact information.
Website usage information and cookies
Our websites at www.rslqld.org and www.rslartunion.com.au, use small data files called cookies on your computer, which you can choose to accept or decline.
There is also information about the hardware and software on your computer that is automatically collected by our website. This information can include your IP address, browser type, domain names, browsing preferences, access times and the addresses of referring websites. This information is used by us to maintain the quality of our website and to provide us with information regarding the use of our website.
We encourage you to review the privacy statements of websites you choose to link to from our website so that you understand how those websites collect, use and share your information. We have no control over and are not responsible for the manner in which the hosts of other websites use personal information they collect from you.
We will where possible only collect your personal information directly from you. If we collect your personal information from another person and it is unclear that you have consented to the disclosure of that information to us or that information is otherwise not permitted to be disclosed to us, we will, whenever reasonably possible, make you aware that we have done this and the reasons for doing so.
If you do not provide some or all of the personal information we request, we may be unable to effectively provide our services to you.
WHAT WE DO WITH YOUR PERSONAL INFORMATION
We use the personal information we hold about you to do the following things:
- provide membership services to you;
- act as your representative in any matters that may arise from time to time involving the Department of Veterans Affairs;
- provide welfare services to you;
- provide accommodation services to you;
- administer your entry in lotteries run by us;
- liaise with our District Branches and Sub Branches with whom you are involved;
- administer contracts into which we may enter with you;
- accept donations from you;
- supply goods to you;
- administer your involvement as a volunteer with us;
- communicate with you concerning our activities;
- respond to feedback from you;
- develop and/or test our systems;
- for our own internal administrative purposes.
With your consent, we do the following:
communicate promotional offers and special events to you;
- conduct fundraising;
- conduct marketing activities;
- planning to improve services we offer to our members and the veteran family in accordance with our charitable objects.
We may also need to disclose your personal information where we:
- re under a legal duty to comply with any legal obligation or in order to enforce or apply our terms and conditions; or
- need to disclose it to protect our rights, property or safety of our members, customers or others, including the exchange of information with other companies, organisationsand/or governmental bodies for the purposes of fraud protection and credit risk reduction.
Before any personal information is disclosed to a recipient in a foreign country, the Privacy Act requires us to take such steps as are reasonable in the circumstances to ensure that the recipient does not breach the Australian Privacy Principles in relation to the information. However, if you consent to the disclosure of your personal information to overseas recipients, we are not required to take such steps.
By submitting your personal information to us, you expressly consent to the disclosure, transfer, storage or processing of your personal information outside of Australia. In providing this consent, you understand and acknowledge that countries outside Australia may not have the same privacy protection obligations as Australia in relation to personal information.
By submitting your personal information to us, you expressly consent to us using your personal information to provide you with information about our products, services or events or any other direct marketing activity which we consider may be of interest to you. We may also use your personal information for the purpose of providing you with other information, if it is within your reasonable expectations that we would send you such information given the nature of previous communications with you. You may at any time opt out of receiving any communications from us (other than as required for the operation of our activities, e.g. regarding the payment for RSL Art Union tickets) by using the “unsubscribe” facility included in an email you receive from us or by contacting us using the details set out at the bottom of this document.
PSEUDONYMITY OR ANONYMITY
You have the option of not identifying yourself, or of using a pseudonym, when dealing with us provided it is lawful and practical to do so.
We store personal information:
- contained in paper based and other hard copy documents both at our office and at off site secure storage facilities; and
- contained in electronic records, in a controlled and secure environment.
Those records are only accessible by those persons who require access to the personal information for the purposes of carrying out their work on our behalf.
We will take all reasonable steps to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
When personal information (such as payment information) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We will destroy or de-identify personal information in accordance with our data security and data destruction policies or when our legal obligations to retain the information have expired and the information is no longer needed by us.
ACCESS TO YOUR PERSONAL INFORMATION
You may request access to the personal information we hold about you by writing to our Privacy Officer at the address below. You do not have to provide a reason for requesting access. Except in circumstances established under law, if we hold personal information that you are entitled to access, we will endeavour to provide you with a suitable range of choices as to how you may access that information (e.g. post or collection). We may ask you to complete an Access Request form to help us identify and locate the information being requested.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, you can ask us to amend it. We will consider your request and:
- if we agree that the information we hold is inaccurate, we will amend it; or
- if we do not agree, then we will add a note to the personal information stating that you disagree with its accuracy.
If we suspect that a data breach has occurred, we will undertake an assessment into the circumstances of the suspected breach within 30 days after the suspected breach has occurred.
Where it is ascertained that a breach has actually occurred and where required by law, we will notify the Privacy Commissioner and affected customers as soon as practicable after becoming aware that a data breach has occurred.
COMPLAINTS AND CONCERNS
We treat complaints relating to privacy very seriously. If you submit a concern or complaint, we will endeavour to deal with it comprehensively and reach an outcome where all parties are satisfied. If you are not satisfied with our response to your complaint, or if you would like further information about privacy in Australia, then we suggest you contact the Office of the Australian Information Commissioner at oaic.gov.au.
YOUR PAYMENT INFORMATION
RSL Art Union’s systems and providers are compliant with the Payment Card Industry Data Security Standard (PCI DSS), and undergo rigorous audits and testing to ensure that confidentiality and the integrity of our systems and information are upheld.
RSL Art Union regularly performs security, vulnerability and malware scanning that is conducted by an external ASV (Accredited Scanning Vendor) to ensure our site remains free of vulnerabilities or malicious software.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information supplied is encrypted via Secure Socket Layer (SSL) and Transport Layer Security (TLS) technology.
We implement a variety of security measures and encryption methods, when a user places an order or enters, submits, or accesses their information, to maintain the safety of your personal information.
GDPR - PROCESSING EU PERSONAL DATA
This section entitled “GDPR – Processing EU Personal Data” only applies if you are a resident of the European Union and have passed your personal information (as defined in this section) to us.
General - When we process your personal information we will comply with the General Data Protection Regulation ((EU) 2016/679) (“GDPR”), any local implementing laws and any successor legislation to the GDPR and the local implementing laws. We are the data controller (as defined in GDPR) of the data you pass to us pursuant to this policy.
Where we refer to “personal information” throughout this policy, it has the meaning set out in the Privacy Act (as explained at the beginning of this policy) and also the meaning given to “personal data” in the GDPR. “Processing” has the meaning set out in GDPR and, in practice, means doing anything with your personal information, including storing it.
Retention – if you are a regular customer or subscriber of the RSL Art Union, we will retain your personal information for no longer than 8 years from the date of our last interaction with you. This enables us to comply with certain legal obligations and financial reporting requirements. We may choose to retain your personal information for a shorter period of 25 months from the date of our last interaction with you if you purchase only occasional tickets from us or where we have no interaction with you during a 12 month period.
If we receive a “return to sender”, bounce-back email or similar message when we contact you, we will delete the relevant personal information from our system. We will also delete or update your personal information if you ask us to do so in accordance with the requirements of GDPR.
Grounds for processing - we collect most of your personal information on the grounds of our legitimate interests or fulfilment of a contract, for example, providing you with the RSL Art Union tickets you have purchased and liaising with you in respect of those tickets. If we deem it appropriate, we may also rely on legitimate interests to send you marketing communications, including where you have opened a customer account for the RSL Art Union or purchased tickets for the RSL Art Union. If we are unable to rely on legitimate interests or another ground to process your personal information, we will seek consent from you in accordance with the requirements of GDPR.
If we have obtained consent from you to process your data, you have the right to withdraw your consent at any time. To withdraw your consent, please contact us using the contact information set out below. Please bear in mind that if you withdraw your consent it may affect our ability to carry out tasks for your benefit. Withdrawal of your consent will not affect any processing we have carried out in respect of your personal information prior to you withdrawing consent.
In the section entitled “What we do with your personal information”, we have explained that we may need to disclose your personal information to certain third parties. If any of those third parties is located outside of the European Economic Area (EEA) we will ensure that there are appropriate safeguards in place when the data is transferred in accordance with the requirements of GDPR.
Automated decision making – if you purchase an RSL Art Union ticket, your success or otherwise will be determined as a result of a process of automated decision making. We carry out this example of automated decision making on the grounds that it is necessary to fulfil the contract we have entered into with you.
Your rights – there are a number of rights available to you under GDPR. These include:
- the right to access your personal information and ask us to provide certain information about the processing we carry out in respect of your personal information;
- the right to ask us to rectify any personal information we process that you believe is incorrect or incomplete;
- the right to ask us to erase your personal information;
- the right to ask us to restrict the processing we carry out in respect of your personal information, or to object to the processing we carry out; and
- the right to have your data provided to another data controller in a structured, commonly used and machine readable format (data portability).
Please note that there are some exceptions and caveats to the rights listed above.
Complaints – in addition to your rights set out above in the section entitled “Complaints and Concerns”, you are entitled to complain to the relevant supervisory authority in your jurisdiction. A list of the supervisory authorities throughout the European Union is available here.
OUR CONTACT DETAILS
The Privacy Officer
Returned & Services League of Australia (Queensland Branch)
283 St Pauls Terrace, Fortitude Valley QLD 4006
Ph: (07) 3634 9444
Fax: (07) 3634 9400
Last updated: 17 August 2018
These terms and conditions apply to all entries into and/or prizes awarded in the Art Union. The purchase of a ticket in the Art Union is deemed acceptance of these terms and conditions by the person whose name is either completed on the ticket or the person identified as the entrant in the Art Union (“Entrant”, “you” or “your”). Where a ticket in the Art Union is purchased as a gift for and/or on behalf of the Entrant, the purchaser of the ticket is deemed to be acting as an agent for the Entrant and the Entrant is deemed to have accepted these terms and conditions. On entering into and accepting these terms and conditions, you agree that the Art Union is a game of chance. The Entrant is deemed to have accepted the laws of Queensland apply to the conduct of the Art Union.
RSL (Queensland Branch) reserves the right to change these terms and conditions at any time without notice.
RSL Art Union Draw 359 will be open from 12.01am am Australian Eastern Standard Time (AEST) on 26 August 2018 and will close at 8.00pm AEST on 12 October 2018 unless the maximum saleable quantity of tickets has first been exhausted (Draw period). The Art Union is licensed for 3,450,000 tickets which may include a maximum of 724,500 bonus tickets in Draw 359. Open and close dates are subject to change without notice, please refer to www.rslartunion.com.au for up to date draw details.
The Draw will be conducted at ANZAC House, 283 St Pauls Terrace, Fortitude Valley QLD 4006 at 10:00am on 19 October 2018 by way of approved random number generator. The Draw will commence with the drawing of the major prize, followed by other prizes in descending order of value.
Entry into the Art Union is open to Australian and some overseas residents who are at least 18 years old and are not the following ineligible persons:
a) A member of the management committee of RSL (Queensland Branch), including the Board and Executive management;
b) Employees of RSL (Queensland Branch) and its subsidiaries, including Mates4Mates Limited ABN 54 160 646 999;
c) A family member of a person caught by paragraph (a) and (b) inclusive of spouses, de facto spouses, parents, step parents, siblings, step siblings, adopted siblings, children and adopted children;
d) Residents of the European Union and United States of America.
(collectively, a), b), c) and d) are “Ineligible People”).
To enter the Art Union, an eligible person must purchase or be gifted one or more tickets into the Art Union. Tickets and/or VIP Memberships be purchased through the following channels by:
• visiting the Art Union website;
• visiting an Art Union open prize home;
• contacting the Art Union call centre on 1300 775 847;
• completing a printed mail order form;
• visiting an authorised RSL Art Union sales kiosk.
At the time of ticket purchase, all required details on the ticket order form, online purchase path or as requested by an Art Union sales agent must be correctly completed. To issue a ticket, the Art Union requires the following details:
1. An individual, legal name (such as the name printed on Government Identification);
2. All requested details including, but not limited to, registered postal address (PO box is not sufficient), contact email address (where applicable), phone number and confirmation that the Entrant is over the age of 18.
TICKETS AND TICKET BOOKS
On receipt of payment, a ticket will be issued for inclusion in the Draw. The ticket will be issued in the name of the Entrant as determined by the name on the online Art Union account, the name detailed on the order form or the name of the gift recipient. For the avoidance of doubt, a ticket must include a single, legal name of a natural person. The default method of customer contact is email. Once a ticket is issued, the details associated with that ticket, including but not limited to, the Entrant’s name and address, cannot be amended or updated. When a winning ticket is drawn, the Entrant as named on the ticket will be declared the winner. Tickets cancelled between the Draw open and Draw close date or refunded for other reasons will be ineligible to win.
Tickets are numbered consecutively within the licensed ticket range however tickets within ticket books may not be consecutively numbered.
The following pricing applies to tickets in the Art Union other than the Golden Treasure:
$5 – 1 entry;
$10 book – 2 entries – one of which may win first prize, plus a $30,000.00 bonus gold bullion;
$20 book – 5 entries – one of which may win first prize, plus a $40,000.00 bonus gold bullion;
$30 book – 8 entries – one of which may win first prize, plus $55,000.00 bonus gold bullion;
$50 book – 13 entries – one of which may win first prize, plus $85,000.00 bonus gold bullion;
$75 book – 19 entries– one of which may win first prize, plus $105,000.00 bonus gold bullion;
$100 book – 25 entries– one of which may win first prize, plus $135,000.00 bonus gold bullion.
The maximum order that can be placed in one transaction is $1,000 consisting of 10 x $100 books.
The following pricing applies to the Golden Treasure draw:
$10 book – 1 entry;
$30 book - 4 entries – one of which may win first prize, plus a $50,000.00 bonus gold bullion;
$50 book – 7 entries – one of which may win first prize, plus $80000.00 bonus gold bullion;
$80 book – 11 entries – one of which may win first prize, plus $90,000.00 bonus gold bullion;
$100 book – 14 entries– one of which may win first prize, plus $100,000.00 bonus gold bullion;
$150 book – 21 entries– one of which may win first prize, plus $135,000.00 bonus gold bullion;
Ticket books must be purchased in a single transaction. Where a ticket within a ticket book is determined as the winning entry, the bonus gold is payable on the value of the ticket book purchased which contains the winning ticket. For the avoidance of doubt, where multiple ticket books are purchased, and a winning ticket is drawn from within one of the ticket books, the bonus gold payable is calculated based on the individual ticket book value that contains the winning ticket and not based on the combined total value of the ticket book purchases.
Tickets cannot be combined to form a book with gift tickets that are purchased in the same transaction. By way of example only, where an order is placed for one $5 ticket and one $5 gift ticket, these are independent transactions and do not form a $10 book of two entries eligible for $30,000 bonus gold bullion.
Purchasers may purchase tickets as a gift for eligible individuals. To purchase gift tickets, the purchaser must provide the gift recipient’s first name, last name, registered postal address, phone number and confirm that the gift recipient is over the age of 18. The gift recipient as identified on the ticket, not the purchaser, will be the Entrant in the Draw. Where a ticket book is purchased as a gift, bonus gold is awarded to the gift recipient as the winner in the Draw.
Where a gift ticket purchaser is a VIP or Loyal Supporter, the purchaser will be entered into the subsidiary draws for those categories, not the gift recipient.
Loyal Supporter Draw
Entry into the Loyal Supporter draw is automatically granted to a customer who has valid entries in three (3) or more Art Unions in the last twelve (12) months (one of which must be the current open Art Union, Draw AU359). Eligible customers who, at the time of draw open (26th August 2018), are active VIP members will also get automatic entry into the Loyal Supporter draw, to be drawn on 19th October 2018 Only one (1) entry per eligible customer will be included in this bonus draw. Additional tickets/entries are not available for this exclusive draw.
Two prizes available with both consisting of a $7,000 Flight Centre voucher $4,000 Gold Bullion.
Selling costs and market variations apply when selling gold bullion. Travel is issued in the form of a voucher in the name of the winner, is not transferrable or redeemable for cash and must be booked directly with our selected supplier, subject to our supplier’s terms and conditions available here.
ART UNION ACCOUNT
An individual cannot hold more than one Art Union account. The changing of a customer name on an account is only permitted where sufficient evidence is provided of identity of account holder and authority where applicable. Tickets in the Draw will be issued with the Account holder as the named Entrant. Details associated with an account must be updated or amended by the account holder only unless valid documentation is provided authorising an individual other than the account holder to do so.
Tickets in the Art Union must be purchased in Australian dollars via the following payment methods:
1. Cheques – make payable to RSL Art Union. All correspondence is to be directed to Locked Bag 4032, Fortitude Valley QLD 4006;
2. Money orders – make payable to RSL Art Union. All correspondence is to be directed to Locked Bag 4032, Fortitude Valley QLD 4006;
3. Cash – payable at the sales kiosk in the Prize Home only;
4. Credit Card and Debit Card - Visa, Mastercard, AMEX and Diners;
5. Direct Debit;
Where an order for tickets is placed and payment tendered by cheque or direct debit, payment must be received by us four (4) business days in Brisbane prior to the close of the Draw period before orders relating to these payment methods are processed. The funds must clear prior to the end of the Draw period. If an order to purchase tickets is received after the end of the Draw period, or the Draw is sold out or valid payment has not cleared in time, the order will be entered into the next Draw. Orders will be processed in Australian dollars and payments for Art Union tickets are not tax deductable. A ticket issued also acts as the payment receipt for an order.
The Art Union will allow refunds for orders placed in an open draw upon cancellation of tickets purchased. Refunds will be issued via the same method in which payment was originally received, except for cash as cash is banked and stored in a ‘wallet’ upon receipt. To withdraw from a wallet, contact our call centre on 1300 775 888. When a request is made to refund funds from a wallet, the entirety of the balance in the wallet must be withdrawn.
Where an order for tickets is placed by cash, a ‘wallet’ will be established that will store that value for future transactions. In circumstances where an amount of cash is received that does not directly correlate to an order value, the funds will be applied to the lower value tickets and the surplus will be stored in a wallet for future use until we are directed to apply these funds to a future order. When a request is made to refund funds from a wallet, the entirety of the balance in the wallet must be withdrawn.
Total Value: $4,085,821.00
Property - 18 Austin Avenue, North Curl Curl NSW 2099 - $3,700,000
Furniture - $156,500
Electrical - $22,500
Rates & Water - $3,956
Legal Fees - $1,375
Transfer Duty - $199,490
Travel - $2,000 flight centre voucher
Property constructed 2008. Council rates, water and body corporate fees if applicable are paid for the first 12 months from 19 October 2018, excluding water consumption, additional government invoked levies or any special levies initiated by the body corporate. Please note these expenses are not transferable should the property be sold.
The cost of security and maintaining the Prize is the responsibility of the winner from handover of the property to the winner or after 42 days from day the winner of the Draw is decided, whichever occurs first. If there is a delay in handover beyond the scheduled handover date due to an act of delay by the winner, we will not be liable for costs associated with securing or maintain the property after this time and we reserve the right to reimbursement from the winner for any additional costs and expenses incurred by us caused by any delay. On handover of the prize, the winner is responsible for the security, maintenance, insurance, electricity, gas, telecommunications, internet, and all other costs and expenses associated with the property.
Second Prize: $10,000 - Gold bullion
Third Prize: $5,000 – Gold Bullion
Selling costs and market variations apply when selling gold bullion. Travel is issued in the form of a voucher in the name of the winner, is not transferrable or redeemable for cash and must be booked directly with our selected supplier, subject to our supplier’s terms and conditions.
PRIZE TRANSFER AND HANDOVER
Entry into the Art Union Draw and transfer of the Prize to the winner is conditional on the winner receiving and accepting all prizes in as is, where is condition.
By entering this draw, all Entrants acknowledge that these terms and conditions provide adequate warning of eligibility requirements, alternative prize arrangements and afford a reasonable opportunity for the Entrant to seek their own independent legal advice prior to taking transfer of the prize. Where we are unable to deliver a prize due to natural disaster, fire, theft, destruction or other circumstances beyond its control as may arise from time to time, we may at our discretion offer to a winner a substitute prize of gold bullion to the value of the original prize in Australian Dollars.
Prizes are not transferable, and we will only transfer prizes and title in any property to the winner named as the Entrant on the winning ticket. Any cost and expenses associated with the transfer from the prize winner’s name to another person is the sole responsibility of the winner. If a foreign Entrant is declared to be the winner of land in Australia, the Entrant may be required to obtain relevant approvals from the Australian government authority before we can transfer the property to the winner. We will use reasonable endeavours to assist in this request for approval subject to the costs of any necessary application to any Australian government authority being borne by the winner. RSL (Queensland) is not responsible for payments associated with the acquisition of land by a foreign person. The Entrant is required to promptly make such applications to relevant government authorities if required. Where approval is not obtained or not obtained within a reasonable time, as we reasonably determine in our absolute discretion, the Entrant agrees to accept a prize of equivalent value in accordance with legislative requirements for the conduct of the Art Union.
Unclaimed prizes will be dealt in accordance with the combined legislative requirements for the conduct of the Art Union. In the event that a Prize remains unclaimed for one year following the date of Draw AU359, a redraw will be conducted on 20 October 2019 at ANZAC House, 283 St Pauls Terrace, Fortitude Valley 4006 at 10am by way of approved random number generator.
The Art Union may, from time to time, engage with third party agents to assist with provisioning the sale of tickets and facilitating entries in the Art Union. The following third-party agents are authorised by RSL (Queensland Branch) and may receive the following commission for their contributions:
a) Advertiser Contributions – where ticket purchases are made through affiliated online advertisers, up to a maximum of 20% of the total value of the order;
a. AIDA Direct Pty Ltd ABN 31 138 300 482 (www.aidagroup.com.au, (07) 5656 0404) – an estimated 3.5% of total gross proceeds of the appeal;
b. Global Interactive Pty Ltd ABN 70 099 460 81 (www.globalinteractive.com.au, (07) 5570 3337) – an estimated 2.5% of total gross proceeds of the appeal;
c. Chameleon Customer Contact Pty Ltd ABN 72 404 194 759 (www.chameleoncustoercontact.com.au, 0457 416 714) - an estimated 2.2% of total gross proceeds of the appeal;
d. Concentrix Services Pty Ltd CAN 166 171 991 (www.concentrix.com, 1300 288 808) - an estimated 2.5% of total gross proceeds of the appeal.
PRIVACY AND COMMUNICATIONS
Any and all products, brand names, logos, images and/or trademarks as displayed or referred to on the Art Union website are owned by the respective trademark owners. RSL (Queensland Branch) does not warrant to have an affiliation with any trademark owner referenced on this website. RSL (Queensland Branch) uses all reasonable endeavours to ensure that information on this website is correct but we do not warrant the accuracy or completeness of the information provided and will not be held liable for any inaccuracy, omission, variation or error. Photographs and floor plans are for illustrative purposes only and may not be to scale or depict exact prize detail or size. Art Union themes and prizes do not necessarily reflect the views of RSL (Queensland Branch) or its staff. By purchasing a ticket in the Art Union, the Entrant agrees to the laws of Queensland to the conduct of the Art Union and these terms and conditions.
To the extent permitted by law, including pursuant to schedule 2 of the Competition and Consumer Act 2010 (Cth), being the Australian Consumer Law, RSL (Queensland Branch) shall not be liable for any loss or damage of whatsoever nature however occasioned to any person by, through or in connection with the Art Union (including but not limited to direct, indirect or consequential loss or damage or personal injury). RSL (Queensland Branch) will not be liable to a winner for any financial consequences (including but not limited to any taxation liability or levy that may accrue to the winner, impact upon eligibility for or receipt of any pension, benefit allowance, superannuation or similar entitlement) to the winner as a result of winning the prize.
RSL ART UNION VIP CLUB - TERMS AND CONDITIONS
By becoming an RSL Art Union VIP member, it is deemed that the terms and conditions applicable to the Art Union and all other terms and conditions, including those for customer segment draws such as the Loyal Supporter draw, are accepted.
VIP membership is open to those eligible for entry in the Art Union, as outlined in the RSL Art Union Terms and Conditions. As a VIP member, you are automatically entered into each Art Union draw, including the exclusive VIP only Heroes draws, as well as bonus draws.
Where you elect to become a VIP member, your nominated account will be automatically debited at the scheduled open of each draw to the value of your nominated subscription amount. This will occur for each of the Art Unions, and the once a year Golden Treasure. Tickets in the Golden Treasure draw are a minimum of $10. In the event that your membership is a $5 multiple, your membership will be rounded to the nearest $10.
You may elect to stop automatic debits and cancel your VIP membership at any time by calling our Customer Service Team on the following numbers: AUS 1300 775 847 (1300 RSL VIP), NZ 0800 450 970, INT +61 7 3088 5878.
Commencement of VIP membership
VIP membership commences upon enrolling to join the Art Union VIP membership program.
VIP membership cancellation
Where four consecutive Art Union orders go unfulfilled due to declined payment attempts, we will cancel your VIP membership. To reactivate your membership please contact our Customer Service Team on the following numbers: AUS 1300 775 847 (1300 RSL VIP), NZ 0800 450 970, INT +61 7 3088 5878.
VIP membership suspension
You are entitled to suspend your VIP membership for up to 12 months. During a suspension period, you will not be classified as a VIP. Separate purchases made during a suspension period do not count as VIP additional purchases and do not count towards eligibility in subsidiary VIP only bonus draws and prizes.
VIP Only Bonus Draw
VIP members who have a valid entry in the current Art Union draw AU359 will be automatically entered into the VIP Only Bonus Draw, to be drawn on 19 October 2018. Only one (1) entry per eligible VIP member will be included in this bonus draw. Additional tickets/entries are not available for this exclusive draw.
Two prizes available, each consisting of $10,000 Gold Bullion.
Selling costs and market variations apply when selling gold bullion.
VIP Update Your Details Draw
VIP Members who are recipients of a ‘request to update your details’ communication gain entry into the VIP Update Your Details Draw by updating payment or contact details between the open date of the current RSL Art Union Draw AU359 and the scheduled open date of the following Art Union AU360. Close date may change if the current draw AU359 sell outs before the scheduled open date of the next draw. Only one (1) entry per eligible VIP member will be included in this bonus draw. Additional tickets/entries are not available for this exclusive draw.
Red Balloon Gift Card $500
The prize is not transferable and cannot be redeemed for cash.
Last updated 26 August 2018.